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Hospital Shares Insights and Effective Practices in On-Demand Webinar

Recorded Webinar: Thursday, October 23

Learn how Community Regional Medical Center (CRMC) improved their HCAHPS scores by streamlining the delivery and documentation of medication teaching at the patient bedside through an Interactive Patient Care (IPC) system. You'll discover how integrating GetWellNetwork into the clinician's daily workflow and EPIC EMR system, CRMC was able to:

  • Enhance patients' understanding of what medications were for – and their side effects
  • Standardize medication teaching and increase staff engagement
  • Incorporate leadership accountability to ensure utilization and continuous improvement
  • Instantly access medication information from Epic and automatically document the results back into the EMR
  • Decrease the volume of discharge phone calls aimed at answering questions about medications

You’ll also see how they drove and sustained adoption of this program by implementing a new clinical care process and establishing management strategies to support it.