Member Engagement Solutions Driven By Equity

Get Well partners with leading Health Plans and Payers to deliver member engagement solutions that improve the member experience  as well as population health. At the same time, they provide robust ROI and value aligned to health plan needs.

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Predictive AI for Even Better Member Engagement

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Member Engagement in Order to Grow Revenue

Our Health Plan and Payer solutions let you customize campaigns to attract and engage members. As a result, you can simultaneously achieve your business goals, like revenue growth, as well as meet the unique needs of your member populations.

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Achieve Your Health Equity Goals

Address “whole person health” by closing population health and social gaps with our proven solutions related to social determinants of health (SDOH), maternal health, and youth mental health screening and navigation. 

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Boost Member Engagement, Satisfaction and Retention

With Get Well, you can deliver a personalized, digital member experience in order to drive higher satisfaction scores (CAHPS), and foster long-term member loyalty.

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Improve Population Health

Our virtual care management solutions and member outreach programs increase adherence as well as improve population health. 

Additionally, Get Well helps protect, maintain and enhance your current HEDIS or STAR ratings.

Achieve Your Business Goals with Get Well 360

Get Well 360 supports payers and health plans, as well as empowers healthcare organizations to deliver the digital experience that members expect across every step of the healthcare journey in the community, at the point of care, and beyond.

Activation & Growth

Targeted outreach designed so that it (re)activates patients closes care gaps, and grows value-based care (VBC) initiatives

Health Equity

Augmented staff coupled with AI-enabled care navigation helps close health as well as social gaps in your communities

Guided Care

300+ digital care plans designed in order to expertly navigate patients through pre as well as post discharge pathways

Navigation & Retention

Get Well Care Navigators provide outreach in order to navigate patients to in-network providers and disease-specific services

Who we help

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Medicare Advantage Health Plans

  • Increase AWV completion rates and improve risk score accuracy documentation
  • Tailor member outreach in order to impact specific STAR measures 
  • Provide year-round member engagement in order to improve health outcomes, boost satisfaction as well as enhance your plan’s performance
  • Help members better manage acute or chronic conditions before they escalate to more serious health issues
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Medicaid Managed Care Organizations

  • Engage at-risk members in order to prevent costly health challenges later
  • Identify barriers created by SDOH
  • Tailor member outreach to impact specific HEDIS measures as well as capture state-based financial incentives 
  • Improve health equity and access as well as guide members to appropriate, less costly in-network care without delay
  • Supports Medicaid eligibility redetermination to help ensure accurate enrollment, reduce fraud as well as maintain compliance
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ACA Exchanges

  • Annual wellness visits in order to improve member health, make risk adjustments, better control costs
  • Keeps people healthy through preventative care, in addition to reducing overall costs and helping to ensure sustainable funding
  • Simultaneously supports member retention as well as loyalty initiatives

Client Success Story

Ann & Robert H. Lurie Children's Hospital of Chicago

Proven Results at Scale

Aetna and Sutter Health joined together with Get Well in order to bring a proven patient navigation program to the health plan setting. Find out how Get Well helped deliver a differentiated experience, helping members seamlessly navigate both their plan benefits and the provider ecosystem through one convenient service.

12% increase in PCP visits
14% increase in portal usage
26% increase in member retention

We have a well documented track record of success in delivering consumer-centered experiences that drive results.

Access our full Resource Library

Join us to learn how to overcome these challenges and meet these complex needs.

Learn how to build trust with high-risk members, leverage cost-effective engagement channels, address the Health Equity Index, and more. Don’t miss out on strategies to enhance your Medicare Advantage plans and meet CMS requirements.

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A blog post banner with a photo of a smiling man in business attire. The banner reads: "BLOG POST: Medicare Advantage Headwinds: Why You Should Proactively Engage MA Plan Members. Christian Bagge, VP, Payer Strategy. Read Now to discover insights on clinical interventions and health equity. Get Well.

Medicare Advantage Headwinds: Why You Should Proactively Engage MA Plan Members

To say there is a lot going on within Medicare Advantage these days would be a massive understatement. MA plans should use this time to provide “value” to your members by educating them.

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Banner with a title "Improving the Medicaid Beneficiary Experience: A Blueprint for Success" and a "Read Now" button. A rounded image on the right shows a woman and two children smiling, emphasizing health equity. The background is purple with a whitepaper tag and the Get Well logo at the bottom.

Improving the Medicaid Beneficiary Experience: A Blueprint for Success

36% of Medicaid beneficiaries said they either “sometimes, rarely, or never” understand communications from their health plan.

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