Get Well Federal Government Solutions
A better veteran patient experience with robust digital tools to help those who serve and have served, as well as their families engage more fully in their care.
Get Well Anywhere – Federal: Our Next
Generation Cross-Continuum Platform
Get Well’s digital patient experience solutions for veterans and Federal government can be seamlessly implemented in all healthcare settings. Whether it is ambulatory or acute, or whether it is inpatient, home or long-term care, Get Well Anywhere-Federal is unquestionably a solution that delivers.
Targeted outreach aimed at (re)activation, care gap closure, and value-based care (VBC) initiatives.
- Customized campaigns at scale to reactivate and reattach patients
- Automated appointment scheduling
Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams.
- Interactive patient care and digital rounding
- EHR-based automation and documentation
- Digital white boards and digital door boards
300+ digital care plans that navigate patients through pre and post discharge pathways.
- Virtual monitoring
- Automated clinical workflows
- Symptom surveys and check-ins
Augmented staff combined with AI-enabled care navigation that closes health and social gaps within your communities.
- SDOH screening and navigation resources
- Maternal health support and navigation
- Mental health screening and navigation
Easy-access patient experience that provides smart triage, wait time updates, symptom education, and entertainment.
- An ED engagement solution designed to improve patient experience and quality while automating administrative tasks
- Real-time engagement and pulse surveys
Augment Care Navigators providing disease-specific outreach and navigation to in-network providers and services.
- Navigation to providers and services
- ED and inpatient discharge support
- AI-enabled check-ins and nudges
Proudly serving U.S.
Veterans, Military
Members, and Their
Families
For more than 13 years, Get Well has offered our Federal government solutions, redefining the patient experience for veterans as well as military members and their families. We continue to proudly serve these communities and at the same time, continue to demonstrate our leadership in the market today.
Get Well’s Deep Government Experience
71
Trusted by 71 Veterans Affairs Medical Center (VAMC) Clients
15 of 18
15 of 18 Veterans Integrated Services Networks (VISNs) Served
~13,000
Elevating Patient Experience at Approximately 13,000 Beds
Get Well is FedRAMP Authorized at Moderate ATO and Meets Robust Industry Security Standards
Improving Outcomes, with Over 8M Veteran Interactions – and Counting
Get Well’s Federal solutions make a difference: Veteran Survey of Healthcare Experiences of Patients (SHEP); Survey of Healthcare Interactions and Patients (SHIP); and Strategic Analytics for Improvement and Learning (SAIL) veteran feedback all show improvements at every level.
Veteran Satisfaction
SHEP Improvement
33%
Increase in Satisfaction with Care Transition
Alabama VAMC
32%
Increase in Satisfaction with Medication Teaching
North Dakota VAMC
11%
Increase in Satisfaction with Discharge Information
North Dakota VAMC
Quality and Safety
SAIL Improvement
5%
Decrease in COPD 30 Day Readmissions
Florida VAMC
19%
Decrease in All Cause 30 Day Readmissions
Pennsylvania VAMC
67%
Decrease in Catheter Associated Infections
Pennsylvania VAMC
Workflow Efficiency
SAIL/SHEP Performance
52%
Increase in Satisfaction with Room Cleanliness
Florida VAMC
8%
Decrease in Adjusted Length of Stay
Florida VAMC
13%
Increase in Satisfaction with Quiet at Night
Florida VAMC
Recommended resources
We have a well documented track record of success in delivering consumer-centered experiences that drive results.
Access our full Resource Library
Revolutionizing Veteran Care: Get Well Unveils Breakthrough Outcomes in Veterans Health Administration (VHA) Collaboration
Get Well, together with the VHA, has realized unprecedented continuedsuccess. . Specifically, there have been substantial improvements in veteran satisfaction, quality and safety metrics, as well as workflow efficiency.
Get Well Named #1 Market Leader for Patient-Driven Care Management by KLAS
Each and every patient interaction matters—and each year, Get Well powers 50 million of them. Find out why Get Well was recently named a #1 market leader in patient-driven care management by KLAS Research.
Get Well Renews and Expands 75 Partnerships in 2023
Find out why 75 leading health systems as well as hospitals renewed and expanded partnerships with Get Well in 2023, half of which are Epic®-enabled clients.
