Patient Experience Solutions that Engage, Educate, and Navigate
Get Well’s award-winning blend of two-way digital engagement, education, and navigation builds robust patient experiences and expands the capacity of care teams. Find out how you can drive digital activation, meaningful engagement, and improved efficiencies and outcomes with our personalized programs.
Trusted by:
One platform. Multiple patient experience solutions. Unmatched value and ROI.
EHRs and CRMs lay a foundation for patient communication – however to fully activate and engage patients as their healthcare journeys grow more complex, you need a whole-health platform integrated into your systems across all patient touchpoints. With the Get Well 360 platform you can:
Deepen Patient Satisfaction
When you go beyond the office visit or care episode to reach consumers whenever, wherever, and however they like, you not only make care more convenient, you improve patient satisfaction and HCAHPS performance.
Improve Clinical Quality
Get Well’s exclusive navigators help care teams focus on clinical care instead of care management. With Get Well as an extension of your team, you can scale outreach and improve quality measure performance.
Grow Market Share and Margins
Get Well’s consumer-centric programs help you compete more effectively compared to traditional providers and niche point solutions, driving more patient volume and reducing leakage.
Drive Better Population Health Management
Close care gaps and activate at-risk patient populations with Get Well’s personalized, digital programs designed to support community health, reduce cost of care, and remove care access barriers.
25+ Years of Building Trust
Get Well has been recognized as an industry leader, delivering 50 million patient interactions each year at more than 1,000 client sites. Find out more.
Get Well Seamlessly Integrates with
Your EHR and Existing Workflows
Get Well Clinical Workflow Integration
- Fully integrates into your clinical documentation
- Bi-directional data exchange leads to improved communication and patient care, as well as greater ease in regulatory compliance
- First-screen EHR access (SMART/SSO) brings benefits: enhanced security, quick access and reduced login fatigue
- Leverages your existing clinical inbox to receive alerts and follow patient events directly into EHR-based workflows
500+ Integrated Solutions in Ecosystem
Get Well Patient Benefits
- Integrated with patient portal in order to drive more portal engagement
- Activity data flows into EHR, delivering comprehensive patient insights and enhanced care coordination
- AI-powered nudges and live navigator support benefits both providers and patients, driving patient care plan adherence and enabling timely interventions
- Get Well embeds into your digital experiences to bring patients back to your digital front door.
See How We Can Help
We have a well documented track record of success in delivering patient experience solutions that drive ROI from improved patient satisfaction scores and loyalty, to improved clinical quality, reduced cost of care, and staff and operational efficiency.
Access our full Resource Library
How LifeBridge Health Partnered for Success with Get Well and Oracle Health
Listen as Tressa Springmann, SVP, Chief Information & Digital Officer, LifeBridge Health shares insights on how they partnered with Get Well and Oracle Health in order to accelerate their goals as well as overcome some significant barriers.
Achieving Impactful Veteran Care Outcomes through People, Process, and Technology
The impact of Get Well’s solutions across the Veteran Integrated Service Networks (VISN) is especially evident in 2023 outcomes data, such as a 22% increase in staff responsiveness at one VAMC.
Case Study: Engaging patients to activate the retail pharmacy experience
Find out how a non-profit hospital in the Midwest used the Get Well retail pharmacy plan in order to deliver a best-in-class patient ecosystem.
Client Success Stories
We are thrilled to continue to partner with Get Well, their Guided Care solution is helping transform the way we deliver care, deepening our patient relationships and improving clinical quality.
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Natalie Mortensen | Digital Innovation Manager, Inception Health, Froedtert & the Medical College of Wisconsin
With our decision to migrate to Epic for our EHR, it was important for us to continue our partnership with Get Well given the deep integration capabilities that help to inform and empower our patients. We are working with the Get Well team to define a strategy to implement the right set of solutions.
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Dan Exley | VP of Clinical Systems, Sharp Healthcare
Get Well’s focus on people, process and technology, not technology alone, sets it apart and made it clear that Get Well was the right partner for us.
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Jason Wells | Chief Strategy, Consumer and Innovation Officer, Adventist Health
When I think about all of the amazing things that [Get Well] has provided us with, the first thing that comes to mind is having that connection with the patient. Knowing we have a digital platform to connect and educate our patients is a nice safety net that helps hold both patients and ourselves accountable to provide the best possible care to our patients.
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St. Tammany care team member
I like that we can modify the system and add things to it easily. The vendor is very quick to respond to our changes. Get Well is always coming up with new ways to enhance their programs. For example, we can now add personalized educational videos from our nurses into the system.
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Healthcare provider director, November 2023
Our patients love this app, because they can access the information when they want to, which I think is huge, especially for our demographic. We have young women. You know, they’re busy, they have other children, they have jobs… it’s so nice that they can pull up the app any time they want. I love the fact that my staff can care for multiple patients at the same time.
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Kate Johnson | Supervisor, Clinical Digital Care, OSF Healthcare
Valley has been working on opening a new unit over the past month or so that has required multiple changes in Get Well bed mapping. The team has been extremely helpful in expediting the changes, answering questions, & making recommendations for simplifying the process going forward.
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Denise | IT, The Valley Hospital
