Our mission is in
our name: Get Well

Providing high-quality personalized patient care by engaging patients, educating families, and empowering clinicians.

Our Patient-Centered Story

At age 28, our founder, Michael O’Neil underwent aggressive surgery and chemotherapy in order to treat his non-Hodgkin’s lymphoma. While his clinical treatment was excellent, he often felt that his care was being done to him rather than with him. During treatment, Michael spent a lot of time waiting and wondering, a state that fueled his desire to change the status quo so that others would not have to go through a similar experience. After his recovery, he made it his mission to help people feel more connected to their care and he founded Get Well. Today, more than two decades later, Michael and his mission live on. 

Annually, we serve more than 10 million patients at over 1,000 hospitals and clinical partner sites, using longitudinal data analytics to better serve patients and clinicians. For nearly 25 years, Get Well’s award-winning solutions have been recognized industry-wide, including in 2024 by KLAS Research and AVIA Marketplace

Learn more about Get Well and follow us on LinkedIn.

About Get Well

Now part of SAIGroup, Get Well is redefining digital patient-centered engagement by putting patients in control of their healthcare, inside as well as outside the hospital. Get Well combines advanced AI navigation with high-touch care experiences to improve patient activation, loyalty, and outcomes and reduce the cost of care.

2000

Get Well creates the Interactive Patient Care™ industry

50M 

patient interactions each year

3500+

live health IT system integrations

950+

client sites

230+

care plans




Our leadership

They come together in order to equip our healthcare partners with robust patient engagement solutions, tools, and resources that help them achieve their goals. By empowering them to expand access as well as engagement for the communities they serve, and as a result improve individual, population, and health equity outcomes.


A History of Innovation

For more than 20 years, Get Well has been focused on driving positive outcomes for patients and their families, in addition to helping the healthcare organizations that care for them thrive.

2000

August

GetWellNetwork, Inc. founded

February

Delivered industry’s first HL7 integration for an interactive patient care system

2002
2004

February

Introduced proprietary workflow engine for Patient Pathways™

July

Launched centralized media management system for video content

2009
2012

August

Incorporated Get Involved Now, Inc. – a community service committee started by GetWellNetwork employees to support pediatric, leukemia and lymphoma and high-risk pregnancy patients — as a Maryland 501(c)(3) non-profit corporation

December

Awarded Veterans Administration’s interactive patient care contract

2013
2014

June

O’Neil Center founded and named after GetWellNetwork Founder + CEO Michael O’Neil, a patient and cancer survivor

July

Acquired Marbella Technologies’ mobile rounding and data collection technology

2015

September

Acquired interactive patient care technology platform Skylight® Healthcare Systems

October

Published “Interactive Care Model: A Framework for More Fully Engaging People in Their Healthcare” in the Journal of Nursing Administration

2016

February

Released support for smart TV technology

September

Deployed first integration for secure telehealth capabilities

October

Marked 1,000 health IT system interfaces milestone

November

Released Person Engagement Index™ instrument for assessing a person’s capacity to engage

2017

January

Acquired Seamless Medical Systems’ digital patient check-in technology

March

Completed secure data exchange interface between GetWellNetwork and Veterans Health Administration’s electronic health record system, VistA/CPRS

April

Went live with Interactive Patient Care™ solution at King Faisal Specialist Hospital & Research Center in Saudi Arabia

November

Acquired HealthLoop’s digital care management technology

2018
2019

July

Collaborated with Cerner, to deliver a more connected, higher-quality consumer experience across the care continuum

March

Deployed complimentary COVID-19 management modules to all clients

2020

May

Partnered with Maine health professionals to help residents monitor for COVID-19 symptoms

January

Acquired Docent Health’s innovative enterprise consumer engagement technology

2021
A man wearing a light pink button-up shirt and dark pants is standing in an office while holding a laptop. He is pointing towards a large screen on the wall displaying various images and text. The office space is modern with white cabinetry and bright lighting.

Translating Patient Engagement Theory into Practice

Get Well’s O’Neil Center for Patient Engagement Research is the industry’s first think tank for studying and advancing the science of patient and family engagement. It focuses on collecting and analyzing data in order to inform more effective healthcare management.

Whether that means leveraging empirical evidence to demonstrate the outcomes associated with patient engagement, or developing evidence-based tools and processes to help healthcare organizations with on-the-ground strategy and change management, the O’Neil Center works in partnership with Get Well’s clients to better understand both the art and science of patient engagement.

Philanthropy in Order to Support Emotional, Personal Needs

Get Involved Now, Get Well’s 501(c)(3) charity, was established in order to help meet the personal and emotional needs of cancer and pediatric patients, high-risk pregnancy patients, and U.S. veterans during life-defining healthcare moments.

Through fundraising, community events, and donations, the Get Involved Now grant program helps hospitals nationwide better support patients.

The GIN team puts together Sleep Well kits for new moms

Visit our Careers page to learn how you can become a part of something more and help drive Get Well’s mission to help patients and their families feel more connected to their care.

Join the Get Well Team

Be World-Class Every Day

We put patients and clients first. We take pride and ownership in our work to provide the best care for all patients.

Root for Each Other

We commit to being authentic, trusting each other, and always assuming good intentions.

Share Openly

We take pride in being transparent, tenacious, and resilient to help change the way healthcare is delivered.

Find Strength in Our Differences

We welcome, respect, and value all backgrounds, perspectives, skills, and demographics. We foster a corporate culture that prioritizes diversity, equity, and inclusion. We are stronger together.