Clinician holding a tablet

Enhancing the Hospital Experience: Building a Smart Patient Room (Part 1 of 3)

Let’s face it: Most hospital patients would prefer to be just about anywhere other than a hospital room. They’re likely not feeling 100%, have little control over their environment and are unclear about the status of their health and treatment. Throw in concerns about keeping visiting family comfortable and minimizing everyone’s boredom and it’s easy

Doctor touching patient's hand

Advancing Toward a Hospital Discharge Quality Guarantee

When a patient is discharged from the hospital, he or she has every reasonable expectation that a potentially avoidable readmission won’t happen. However, by some estimates, nearly 20% of Medicare patients are readmitted within 30 days, and nearly 34% within 90 days, leading to more than $17 billion in potentially avoidable costs.1

Keys to Success Under BPCI Advanced

If you’ve recently submitted your organization’s BPCI Advanced application, congratulations! Since the Centers for Medicare and Medicaid Services announced late last year that it would end mandatory bundled payment models for hip fractures and cardiac care, many have worried that this would be a setback for the move to bundled payments.

Female doctor engages with female patient

5 Best Practices for Effective Patient Engagement

Adopting a patient engagement platform poses challenges for many health systems and medical groups, both in terms of gaining buy-in from stakeholders and getting patients to use it. Overcoming those hurdles is critical, however, as an engaged patient is often one with better outcomes. And that’s more important than ever in today’s value-based healthcare environment.

Daisy Flower

“All We Wanted to do Was Say, ‘Thank you.’”

Editor’s Note Ten years ago, GetWellNetwork crossed paths with a family whose mission was pure and whose commitment was profound. They were on a mission to recognize nurses for the extraordinary compassionate care they provide every day. It was a goal born out of their own loss. The movement started by the founders of The

Insights into the Impact of Online Physician Reviews

As online review sites gained traction, some feared that physicians would change their plans for treatment to get better reviews, and others pointed out that anonymous commenters could harm the reputations of good providers. But the evidence to date suggests that online reviews have strengthened the relationship between physicians and patients, leading to better health

Female doctor engages with female patient

4 Ways Practices Can Inspire Patient Loyalty

As technology advances in other industries, consumers expect to see the same in healthcare. This is particularly true when it comes to increased convenience.