Connecting the art and science of patient engagement
The O’Neil Center for Patient Engagement Research is the industry’s first think tank for studying and advancing the science of patient and family engagement. Our team of clinical researchers translate patient engagement theory into practice, informing more effective healthcare management by:
Leveraging empirical evidence to validate the relationship between engagement of patients and their families and the resulting outcomes
Developing evidence-based tools and processes to help healthcare organizations drive more effective patient engagement strategies
Driving global industry thought leadership and best practices
Key milestones
Everything we do is in partnership with our clients. Click below to see some of our achievements.
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2014
JUNE
O’Neil Center for Patient Engagement Research founded and named after GetWellNetwork Founder + CEO Michael O’Neil, a cancer survivor -
2015
OCTOBER
Published, “Interactive Care Model: A Framework for More Fully Engaging People in Their Healthcare” in the Journal of Nursing Administration -
2016
MARCH
Published, “Patient and Family Engagement Summit: Needed Changes in Clinical Practice” and “Nurse Manager Competencies Supporting Patient Engagement” in a special edition of the Journal of Nursing Administration -
2017
MARCH
Completed Person Engagement Index™ instrumentation study and officially launched GetWell PEI™, a measurement tool to better understand a person’s capacity to engage in their healthcare journey, at The Beryl Institute’s annual Patient Experience Conference in Denver, Colo. -
2018
JULY
Published, “The Design and Testing of the Psychometric Properties of the Person Engagement Index Instrument to Measure a Person’s Capacity to Engage in Health Care” in the Journal of Nursing Measurement -
2019
MAY
Published, “Innovative Collaborative Partnerships to Conduct Multisite Research: Strategies for Success” in the Journal of Nursing Administration -
2019
JULY
O’Neil Center and University of Pittsburgh fellows published, “Socio-Demographic Predictors Associated with Capacity to Engage in Health Care” in the Patient Experience Journal
O'Neil Center leadership
Dr. Ellen Swartwout, VP, research + analytics
Dr. Ellen Swartwout spearheads the O'Neil Center's multi-site clinical research agenda. Her work focuses on incorporating the voice of the patient into person and family engagement interventions. Her work includes developing the Person Engagement Index™ a measurement instrument to better understand a person’s capacity to engage in their healthcare journey.
Dr. Karen Drenkard, strategic clinical advisor
Dr. Karen Drenkard is provides strategic clinical guidance on research initiatives. She helped launch the O'Neil Center in 2014 as GetWellNetwork's first chief clinical + nurse officer. Her research accomplishments include leading and developing the Interactive Care Model™, a framework for delivering more person-centric care, and the Person Engagement Index™, a measurement instrument to better understand a person’s capacity to engage in their healthcare journey.
Clinical Advisory Council
The Clinical Advisory Council is an important component in the work of the O’Neil Center for Patient Engagement Research. The council develops standards, models, tools and research needs around patient engagement in an effort to advance the science of patient and family engagement. It's comprised of clinicians, nurses, physicians, pharmacists, nurse researchers and academics from the nation’s leading healthcare organizations and universities.
The role of nurse executives in patient experience
A new paper produced by The Beryl Institute in conjunction with its Nurse Executive Council explores the role of nurse leadership and the impact and influence nurse executives can have in leading the fundamental practices and actions that drive experience success.
Use the following code to access a complimentary copy of the paper when checking out via the link below: 2019NURSEEXEC
Resources
Get the latest evidence from peer-reviewed
journals in the annotated bibliography
Download the 2019
O'Neil Center Annual Report
View best practices in the
patient engagement evidence matrix
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