Until recently, patients have faced significant challenges when engaging with their providers outside of in-person visits or hospital stays. Regular, daily dialogue between patient and provider was cumbersome and inconsistent for both parties.
Physicians use all their knowledge, training and skill to help the injured and the ill recover. When those patients are discharged from the hospital, healthcare providers hope for the best. They hope the patients will mend and go on with their lives.
For healthcare providers today, it’s all about quality, not quantity.
The smart patient experience is a holistic endeavor throughout a patient’s care journey, including post-discharge care that guides and educates patients after leaving the hospital.
In February 2021, Mackenzie Health opened Cortellucci Vaughan Hospital in Ontario, the first smart hospital in Canada, to support the surge of COVID-19 patients in the province. It opened as a full-service community hospital on June 6, 2021.
Building the patient room of the future, today
How providers can take advantage of new reimbursement opportunities while improving outcomes and experience.