Like all of us, Veterans are always on the go
Whether they’re at a hospital, clinic, or at home, we can meet their needs. VA Medical Centers nationwide use our Interactive Care Model and GetWellNetwork solutions, including Patient Pathways™, to deliver better care access, quality, and safety. Our VA patient engagement software helps to ensure all Veterans experience the care they deserve — anywhere, any time.
Wherever Veterans are, we’re there to help
We work closely with the Office of Patient Centered Care to develop content, applications, and patient pathways that integrate Whole Health initiatives throughout the Veteran health journey. What does this mean for Veterans?
Value of digital patient engagement
It has been our honor and our privilege to work in collaboration with the staff at the VA to help engage, educate, and empower Veterans in their care. Learn more about recent efforts.
The 2020s may turn out to be the decade when digital technology reshapes healthcare, as an aging population and public health crises continue to challenge the country’s healthcare systems. The goal of adding patient engagement and education is to activate and transition those who may be passive listeners into active learners who will be willing and able to participate in their care.
When COVID-19 hit a Southern VA Medical Center back in March, the facility was forced to suspend relatives’ visits to the Community Living Center (CLC), the suspension took a gigantic toll on the morale and spirits of the CLC population. The situation propelled the GetWellNetwork team to speed up efforts to provide an avenue for Veterans to keep in contact with their loved ones.
In 2019, GetWellNetwork developed a hospice and palliative care promotional space, with an initial launch at a Mid-Atlantic VA Medical Center. This particular space was built to address several unique needs of an inpatient hospice unit, and currently serves as a framework for other VA medical centers.
In its quest to better serve Veterans, one Mid-Atlantic VA Medical Center partnered with GetWellNetwork to launch a video utilization initiative across its acute inpatient units. The technology used, GetWell Inpatient, is a dynamic solution, and a key component of this initiative was for each acute inpatient Veteran to view prescriptive health education in addition to automated safety education.