Our mission is in
our name: Get Well

Providing high-quality personalized patient care by engaging patients, educating families, and empowering clinicians.

Our story

At age 28, Michael O’Neil underwent aggressive surgery and chemotherapy for non-Hodgkin’s Lymphoma. While his clinical treatment was excellent, he often felt that his care was being done to him rather than with him. Michael spent a lot of time waiting and wondering, a state that fueled his desire to change the status quo. After his recovery, he made it his mission to help people feel more connected to their care.

Today, that mission is our mission at Get Well.

About Get Well

We are a global digital health company with more than 20 years of experience improving patient engagement. Through partnerships with some of the most progressive hospitals and health systems in the world, we use digital technology to improve the healthcare experience for patients, their families, and clinicians. 

Get Well is leading the movement towards a more collaborative and participatory patient and family experience.

Our leadership

We’re led by a team of industry experts who bring with them years of healthcare industry knowledge and experience.

Our leadership team is dedicated to equipping healthcare organizations with the patient engagement solutions, tools, and resources they need. By helping to expand access and engagement for the communities they serve, we can work together to improve individual, population, and health equity outcomes.

A history of innovation

For more than 20 years, every step along the way has been focused on driving positive outcomes for patients and their families.

2000
August

GetWellNetwork, Inc. founded

2002
February

Delivered industry’s first HL7 integration for an interactive patient care system

2004
February

Introduced proprietary workflow engine for Patient Pathways™

2009
July

Launched centralized media management system for video content

2012
August

Incorporated Get Involved Now, Inc. - a community service committee started by GetWellNetwork employees to support pediatric, leukemia and lymphoma and high-risk pregnancy patients — as a Maryland 501(c)(3) non-profit corporation

2013
December

Awarded Veterans Administration's interactive patient care contract

2014
June

O'Neil Center founded and named after GetWellNetwork Founder + CEO Michael O'Neil, a patient and cancer survivor

July

Acquired Marbella Technologies' mobile rounding and data collection technology

2015
October

Published "Interactive Care Model: A Framework for More Fully Engaging People in Their Healthcare" in the Journal of Nursing Administration

2016
February

Released support for smart TV technology

September

Deployed first integration for secure telehealth capabilities

October

Marked 1,000 health IT system interfaces milestone

November

Released Person Engagement Index™ instrument for assessing a person's capacity to engage

2017
January

Acquired Seamless Medical Systems' digital patient check-in technology

March

Completed secure data exchange interface between GetWellNetwork and Veterans Health Administration's electronic health record system, VistA/CPRS

April

Went live with Interactive Patient Care™ solution at King Faisal Specialist Hospital & Research Center in Saudi Arabia

 
2018
November

Acquired HealthLoop's digital care management technology

2019
July

Collaborated with Cerner, to deliver a more connected, higher-quality consumer experience across the care continuum

2020
March

Deployed complimentary COVID-19 management modules to all clients

May

Partnered with Maine health professionals to help residents monitor for COVID-19 symptoms

2021
January

Acquired Docent Health's innovative enterprise consumer engagement technology

Translating patient engagement theory into practice

The O’Neil Center for Patient Engagement Research is the industry’s first think tank for studying and advancing the science of patient and family engagement. It focuses on informing more effective healthcare management.

Whether that means leveraging empirical evidence to demonstrate the outcomes associated with patient engagement, or developing evidence-based tools and processes to help healthcare organizations with on-the-ground strategy and change management, the O’Neil Center works in partnership with Get Well’s clients to connect the art and science of patient engagement.

Embracing philanthropy

Get Involved Now, Get Well’s 501(c)(3) charity, works to meet the personal and emotional needs of cancer and pediatric patients, high-risk pregnancy patients, and U.S. Veterans during life-defining healthcare moments.

Through fundraising, community events, and donations, the Get Involved Now grant program helps hospitals support the non-healthcare needs of patients nationwide during their healthcare journeys.

Join the Get Well team

Visit our careers page to learn how you can become a part of something more and help drive our mission to help patients and their families feel more connected to their care.

Be world-class every day

We put patients and clients first. We take pride and ownership in our work to provide the best care for all patients.

Root for each other

We commit to being authentic, trusting each other, and always assuming good intentions.

Share openly

We take pride in being transparent, tenacious, and resilient to help change the way healthcare is delivered.

Find strength in our differences

We welcome, respect, and value all backgrounds, perspectives, skills, and demographics. We foster a corporate culture that prioritizes diversity, equity, and inclusion. We are stronger together.