Started by a patient, for patients
Following aggressive surgery and chemotherapy treatments for non-Hodgkin’s Lymphoma at age 28, Michael O’Neil emerged healthy, humbled and inspired. Shelving his hard-earned Georgetown law degree, he set out to tackle an unaddressed problem in healthcare: how to help patients and families take a more active role in their health journey.
Though his clinical care was excellent, like so many patients, he felt utterly helpless throughout the ordeal. It was as if he was on the outside, and his healthcare was being done to him, rather than with him. He became determined to make it better for the next person up at bat facing a life-defining moment. Drawing from his experience, Michael founded GetWellNetwork on the premise that a more active and involved patient is a better, healthier patient.
Focused on improving patient outcomes through patient and family engagement, he developed a concept called Interactive Patient Care™. Back then, interactive patient systems that encouraged patient activation, input and feedback didn’t exist. Little did he know that the solution he pioneered in 2000 would be the start of “patient engagement” as we know it today.
The evolution of Interactive Patient Care
Nearly two decades later, Michael’s vision for transforming the patient experience — through Patient Engagement — has become a core strategy for hospitals around the globe. Annually, GetWellNetwork’s solutions give more than 10 million patients a voice in their care via some of the most prominent and progressive providers in the world.
Eighteen years and over 700 client sites, 75,000 hospital beds, more than 300 physician offices and four acquisitions later, a lot has changed. Except for GetWellNetwork’s driving mission. Michael still wakes up every day motivated by the opportunity and responsibility to give patients and families a voice in their care — every patient, every family, every time.
By the numbers
GetWellNetwork is leading the movement towards a more collaborative and participatory patient and family experience.
Created the Interactive Patient Care™ industry
2000
Patient interactions each year
50M
Industry-leading clients across the globe
350+
Live health IT system integrations
1000+
Chronic condition-specific and specialty-focused Patient Pathways™
50+
Videos in the industry’s largest health education library
11k+
Our leadership
Founder and CEO Michael O’Neil leads a team of industry veterans focused on equipping healthcare organizations with solutions, tools and resources for facilitating personalized patient experiences and improving individual and population health outcomes.
A History of Innovation
Nearly two decades of driving impact for patients and families. Click below to view some of our milestones.
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2000
AUGUST
GetWellNetwork, Inc. founded -
2002
FEBRUARY
Delivered industry’s first HL7 integration for an interactive patient care system -
2004
FEBRUARY
Introduced proprietary workflow engine for Patient Pathways™ -
2009
JULY
Launched centralized media management system for video content -
2012
AUGUST
Incorporated Get Involved Now, Inc. — a community service committee started by GetWellNetwork employees to support pediatric, leukemia and lymphoma and high-risk pregnancy patients — as a Maryland 501(c)(3) non-profit corporation -
2013
DECEMBER
Awarded Veterans Administration's interactive patient care contract -
2014
JUNE
O'Neil Center founded and named after GetWellNetwork Founder + CEO Michael O'Neil, a patient and cancer survivorJULY
Acquired Marbella Technologies' mobile rounding and data collection technology -
2015
OCTOBER
Published "interactive Care Model: A Framework for More Fully Engaging People in Their Healthcare" in the Journal of Nursing Administration -
2016
FEBRUARY
Released support for smart TV technologySEPTEMBER
Deployed first integration for secure telehealth capabilitiesOCTOBER
Marked 1,000 health IT system interfaces milestoneNOVEMBER
Released Person Engagement Index™ instrument for assessing a person's capacity to engage -
2017
JANUARY
Acquired Seamless Medical Systems' digital patient check-in technologyMARCH
Completed secure data exchange interface between GetWellNetwork and Veterans Health Administration's electronic health record system, VistA / CPRSAPRIL
Went live with Interactive Patient Care™ solution at King Faisal Specialist Hospital & Research Center in Saudi Arabia

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