Our mission is in
our name: Get Well

Providing high-quality personalized patient care by engaging patients, educating families, and empowering clinicians.

Our story

At age 28, Michael O’Neil underwent aggressive surgery and chemotherapy for non-Hodgkin’s Lymphoma. While his clinical treatment was excellent, he often felt that his care was being done to him rather than with him. Michael spent a lot of time waiting and wondering, a state that fueled his desire to change the status quo. After his recovery, he made it his mission to help people feel more connected to their care.

Today, that mission is our mission at Get Well.

About Get Well

Now part of SAIGroup, Get Well is redefining digital patient engagement by putting patients in control of their healthcare, inside and outside the hospital. Get Well combines advanced AI navigation with high-touch care experiences to improve patient activation, loyalty, and outcomes and reduce the cost of care. Get Well serves more than 10 million patients annually at over 1,000 hospitals and clinical partner sites, using longitudinal data analytics to better serve patients and clinicians. For nearly 25 years, Get Well’s award-winning solutions have been recognized industry-wide, including in 2024 by KLAS Research and AVIA Marketplace. Learn more about Get Well and follow us on LinkedIn.


created the Interactive Patient Care™ industry


patient interactions each year


live health IT system integrations


client sites


care plans

Leadership team April 2024

Our leadership

We’re led by a team of industry experts who bring with them years of healthcare industry knowledge and experience.

Our leadership team is dedicated to equipping healthcare organizations with the patient engagement solutions, tools, and resources they need. By helping to expand access and engagement for the communities they serve, we can work together to improve individual, population, and health equity outcomes.

A history of innovation

For more than 20 years, every step along the way has been focused on driving positive outcomes for patients and their families.



GetWellNetwork, Inc. founded


Delivered industry’s first HL7 integration for an interactive patient care system



Introduced proprietary workflow engine for Patient Pathways™


Launched centralized media management system for video content



Incorporated Get Involved Now, Inc. – a community service committee started by GetWellNetwork employees to support pediatric, leukemia and lymphoma and high-risk pregnancy patients — as a Maryland 501(c)(3) non-profit corporation


Awarded Veterans Administration’s interactive patient care contract



O’Neil Center founded and named after GetWellNetwork Founder + CEO Michael O’Neil, a patient and cancer survivor


Acquired Marbella Technologies’ mobile rounding and data collection technology



Acquired interactive patient care technology platform Skylight® Healthcare Systems


Published “Interactive Care Model: A Framework for More Fully Engaging People in Their Healthcare” in the Journal of Nursing Administration



Released support for smart TV technology


Deployed first integration for secure telehealth capabilities


Marked 1,000 health IT system interfaces milestone


Released Person Engagement Index™ instrument for assessing a person’s capacity to engage



Acquired Seamless Medical Systems’ digital patient check-in technology


Completed secure data exchange interface between GetWellNetwork and Veterans Health Administration’s electronic health record system, VistA/CPRS


Went live with Interactive Patient Care™ solution at King Faisal Specialist Hospital & Research Center in Saudi Arabia


Acquired HealthLoop’s digital care management technology



Collaborated with Cerner, to deliver a more connected, higher-quality consumer experience across the care continuum


Deployed complimentary COVID-19 management modules to all clients



Partnered with Maine health professionals to help residents monitor for COVID-19 symptoms


Acquired Docent Health’s innovative enterprise consumer engagement technology


Translating patient engagement theory into practice

The O’Neil Center for Patient Engagement Research is the industry’s first think tank for studying and advancing the science of patient and family engagement. It focuses on informing more effective healthcare management.

Whether that means leveraging empirical evidence to demonstrate the outcomes associated with patient engagement, or developing evidence-based tools and processes to help healthcare organizations with on-the-ground strategy and change management, the O’Neil Center works in partnership with Get Well’s clients to connect the art and science of patient engagement.

Embracing philanthropy

Get Involved Now, Get Well’s 501(c)(3) charity, works to meet the personal and emotional needs of cancer and pediatric patients, high-risk pregnancy patients, and U.S. Veterans during life-defining healthcare moments.

Through fundraising, community events, and donations, the Get Involved Now grant program helps hospitals support the non-healthcare needs of patients nationwide during their healthcare journeys.

The GIN team puts together Sleep Well kits for new moms

Join the Get Well team

Visit our careers page to learn how you can become a part of something more and help drive our mission to help patients and their families feel more connected to their care.

Be world-class every day

We put patients and clients first. We take pride and ownership in our work to provide the best care for all patients.

Root for each other

We commit to being authentic, trusting each other, and always assuming good intentions.

Share openly

We take pride in being transparent, tenacious, and resilient to help change the way healthcare is delivered.

Find strength in our differences

We welcome, respect, and value all backgrounds, perspectives, skills, and demographics. We foster a corporate culture that prioritizes diversity, equity, and inclusion. We are stronger together.