Our Patient-Centered Story
At age 28, our founder, Michael O’Neil underwent aggressive surgery and chemotherapy in order to treat his non-Hodgkin’s lymphoma. While his clinical treatment was excellent, he often felt that his care was being done to him rather than with him. During treatment, Michael spent a lot of time waiting and wondering, a state that fueled his desire to change the status quo so that others would not have to go through a similar experience. After his recovery, he made it his mission to help people feel more connected to their care and he founded Get Well. Today, more than two decades later, Michael and his mission live on.
Annually, we serve more than 10 million patients at over 1,000 hospitals and clinical partner sites, using longitudinal data analytics to better serve patients and clinicians. For nearly 25 years, Get Well’s award-winning solutions have been recognized industry-wide, including in 2024 by KLAS Research and AVIA Marketplace.
About Get Well
Now part of SAIGroup, Get Well is redefining digital patient-centered engagement by putting patients in control of their healthcare, inside as well as outside the hospital. Get Well combines advanced AI navigation with high-touch care experiences to improve patient activation, loyalty, and outcomes and reduce the cost of care.
2000
Get Well creates the Interactive Patient Care™ industry
50M
patient interactions each year
3500+
live health IT system integrations
950+
client sites
230+
care plans
Our leadership
They come together in order to equip our healthcare partners with robust patient engagement solutions, tools, and resources that help them achieve their goals. By empowering them to expand access as well as engagement for the communities they serve, and as a result improve individual, population, and health equity outcomes.
A History of Innovation
For more than 20 years, Get Well has been focused on driving positive outcomes for patients and their families, in addition to helping the healthcare organizations that care for them thrive.
August
GetWellNetwork, Inc. founded
February
Delivered industry’s first HL7 integration for an interactive patient care system
February
Introduced proprietary workflow engine for Patient Pathways™
July
Launched centralized media management system for video content
August
Incorporated Get Involved Now, Inc. – a community service committee started by GetWellNetwork employees to support pediatric, leukemia and lymphoma and high-risk pregnancy patients — as a Maryland 501(c)(3) non-profit corporation
December
Awarded Veterans Administration’s interactive patient care contract
June
O’Neil Center founded and named after GetWellNetwork Founder + CEO Michael O’Neil, a patient and cancer survivor
July
Acquired Marbella Technologies’ mobile rounding and data collection technology
September
Acquired interactive patient care technology platform Skylight® Healthcare Systems
October
Published “Interactive Care Model: A Framework for More Fully Engaging People in Their Healthcare” in the Journal of Nursing Administration
February
Released support for smart TV technology
September
Deployed first integration for secure telehealth capabilities
October
Marked 1,000 health IT system interfaces milestone
November
Released Person Engagement Index™ instrument for assessing a person’s capacity to engage
January
Acquired Seamless Medical Systems’ digital patient check-in technology
March
Completed secure data exchange interface between GetWellNetwork and Veterans Health Administration’s electronic health record system, VistA/CPRS
April
Went live with Interactive Patient Care™ solution at King Faisal Specialist Hospital & Research Center in Saudi Arabia
November
Acquired HealthLoop’s digital care management technology
July
Collaborated with Cerner, to deliver a more connected, higher-quality consumer experience across the care continuum
March
Deployed complimentary COVID-19 management modules to all clients
May
Partnered with Maine health professionals to help residents monitor for COVID-19 symptoms
January
Acquired Docent Health’s innovative enterprise consumer engagement technology
Translating Patient Engagement Theory into Practice
Get Well’s O’Neil Center for Patient Engagement Research is the industry’s first think tank for studying and advancing the science of patient and family engagement. It focuses on collecting and analyzing data in order to inform more effective healthcare management.
Whether that means leveraging empirical evidence to demonstrate the outcomes associated with patient engagement, or developing evidence-based tools and processes to help healthcare organizations with on-the-ground strategy and change management, the O’Neil Center works in partnership with Get Well’s clients to better understand both the art and science of patient engagement.
Philanthropy in Order to Support Emotional, Personal Needs
Get Involved Now, Get Well’s 501(c)(3) charity, was established in order to help meet the personal and emotional needs of cancer and pediatric patients, high-risk pregnancy patients, and U.S. veterans during life-defining healthcare moments.
Through fundraising, community events, and donations, the Get Involved Now grant program helps hospitals nationwide better support patients.
Visit our Careers page to learn how you can become a part of something more and help drive Get Well’s mission to help patients and their families feel more connected to their care.
Join the Get Well Team
Be World-Class Every Day
We put patients and clients first. We take pride and ownership in our work to provide the best care for all patients.
Root for Each Other
We commit to being authentic, trusting each other, and always assuming good intentions.
Share Openly
We take pride in being transparent, tenacious, and resilient to help change the way healthcare is delivered.
Find Strength in Our Differences
We welcome, respect, and value all backgrounds, perspectives, skills, and demographics. We foster a corporate culture that prioritizes diversity, equity, and inclusion. We are stronger together.
