Care to be great

We’re on a mission to engage patients and families, empower clinicians and deliver outcomes that matter

Started by a patient, for patients

Following aggressive surgery and chemotherapy treatments for non-Hodgkin’s Lymphoma at age 28, Michael O’Neil emerged healthy, humbled and inspired. Shelving his hard-earned Georgetown law degree, he set out to tackle an unaddressed problem in health care: How to help patients and families take a more active role in their health journey.

Though his clinical care was excellent, like so many patients, he felt utterly helpless throughout the ordeal. It was as if he was on the outside, and his health care was being done to him rather than with him. He became determined to make it better for the next person up to bat facing a life-defining moment. Drawing from his experience, Michael founded GetWellNetwork on the premise that a more active and involved patient is a better, healthier patient.

Focused on improving patient outcomes through patient and family engagement, he developed a concept called Interactive Patient Care™. Back then, interactive patient systems that encouraged patient activation, input and feedback didn’t exist. Little did he know that the solution he pioneered in 2000 would be the start of “patient engagement” as we know it today.

The evolution of Interactive Patient Care

Nearly two decades later, Michael’s vision for transforming the patient experience–through Precision Engagement™has become a core strategy for hospitals around the globe. Annually, GetWellNetwork’s solutions give more than 10 million patients a voice in their care via some of the most prominent and progressive providers in the world.

Eighteen years and over 700 client sites, 75,000 hospital beds, more than 300 physician offices and four acquisitions later, a lot has changed. Except for GetWellNetwork’s driving mission. Michael still wakes up every day motivated by the opportunity and responsibility to give patients and families a voice in their care—every patient, every family, every time.

Take the journey with our interactive infographic.

By the numbers

GetWellNetwork is leading the movement towards a more collaborative and participatory patient and family experience.


created the Interactive Patient Care™ industry


patient interactions each year


industry-leading clients across the globe


live health IT system integrations


chronic condition-specific and specialty-focused Patient Pathways™


videos in the industry’s largest health education library


Founder and CEO Michael O’Neil leads a team of industry veterans focused on equipping health care organizations with solutions, tools and resources for facilitating personalized patient experiences and improving individual and population health outcomes.

A history of innovation

Nearly two decades of driving impact for patients and families. Click below to view some of our milestones.

  • 2000


    GetWellNetwork, Inc. founded

  • 2002


    Delivered industry’s first HL7 integration for an interactive patient care system

  • 2004


    Introduced proprietary workflow engine for Patient Pathways™

  • 2009


    Launched centralized media management system for video content

  • 2012


    Incorporated Get Involved Now, Inc.—a community service committee started by GetWellNetwork employees to support pediatric, leukemia and lymphoma and high-risk pregnancy patients—as a Maryland 501(c)(3) non-profit corporation

  • 2013


    Awarded Veterans Administration’s interactive patient care contract

  • 2014


    O’Neil Center founded and named after GetWellNetwork founder and CEO Michael O’Neil, a patient and cancer survivor


    Acquired Marbella Technologies’ mobile rounding and data collection technology

  • 2015


    Published “Interactive Care Model: A Framework for More Fully Engaging People in Their Healthcare” in the Journal of Nursing Administration

  • 2016


    Released support for smart TV technology


    Deployed first integration for secure telehealth capabilities


    Marked 1,000 health IT system interfaces milestone


    Released Person Engagement Index™ instrument for assessing a person’s capacity to engage

  • 2017


    Acquired Seamless Medical Systems’ digital patient check-in technology


    Completed secure data exchange interface between GetWellNetwork and Veterans Health Administration’s electronic health record system, VistA / CPRS


    Went live with Interactive Patient Care™ solution at King Faisal Specialist Hospital & Research Center in Saudi Arabia

GetWell life & careers

We thrive on inspiration and strive to make a difference for patients and families.
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Decades of outcomes that matter

Learn more about our work with patients, providers and executive champions at leading health care organizations

Explore the stories that make us smile

Nationwide Children’s Hospital generates US$2.5M in retail pharmacy revenue with GetWell Inpatient

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Explore the stories that make us smile

Great Plains Health elevates nurse leader rounding to improve HCAHPS

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Explore the stories that make us smile

Mid America Physician Services sees 20% increase in front-office productivity with digital patient check-in

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Built to be together

GetWellNetwork solutions are built to complement each other and maximize outcomes


Entertainment and education tools that engage patients and empower providers


Activate and engage patients in any care setting


Effortless digital onboarding that maximizes practice efficiency and patient satisfaction

Contact Us

Contact us to learn how GetWellNetwork can help your organization build Precision Engagement.

Want to speak with us now? Give us a call at 240.482.3200