Patient Engagement

Enhancing Veteran Patient Satisfaction with Digital Rounding

Enhancing Veteran Patient Satisfaction with Digital Rounding

Discover how a Northeastern VA Medical Center transformed their patient satisfaction reporting approach using Get Well’s digital rounding tool, to enhance the healthcare experience for both patients and clinicians. The implementation of virtual surveys with Rounds+ has allowed staff to proactively address patient needs, shifting focus from reactive problem-solving to delivering exceptional care.

Empowering Veteran Patients through Digital Education How Digitizing Education Can Help Deliver Better Outcomes

Empowering Veteran Patients through Digital Education

Discover how two Southeastern Veterans Affairs Healthcare System saw a decrease in Hospital-Wide All-Cause 30-Day Readmission Rates as more patients engaged with personalized video education. An educated patient is less likely to be readmitted, making brief video education a highly valuable component of the treatment plan.

A doctor in a white coat talks to an older woman. The image showcases icons: Screening alert for Sofie R., Navigation for diabetes management, and Education with a video prompt. Room #51 highlights tailored health plan needs to enhance member experience.

Get Well 360 empowers healthcare organizations to deliver the digital experience that consumers expect across every step of the healthcare journey - in the community, at the point of care, and beyond.

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