Harnessing data to drive improvement at VA facilities 

Our Federal Community of Practice is a recurring webinar series inviting federal healthcare facility stakeholders to hear informative case studies from industry leaders. These sessions highlight data-based insights, promote facility performance improvement, and foster ongoing collaboration between our suite of patient engagement tools and healthcare centers around the country. On Thursday, June 22, we were

Youth mental health: Exploring the role digital tech has to play 

Mental health is a critically important aspect of healthcare, but as was the case with so much in healthcare, the COVID-19 pandemic placed a spotlight on the need for explicit attention and resources to be devoted to addressing the crisis. This is particularly true when considering youth mental health. Students’ mental health became a prominent

Veteran using health IT

Improving Outcomes for Veterans and their Clinicians Nationwide

Patient satisfaction, workflow efficiency, and quality and safety are three areas in which any healthcare organization should invest. A northwestern U.S. VA Healthcare system, has certainly done that, integrating people process and technology to meet safety requirements and reduce rates of hospital-acquired infections and improving outcomes for Veterans. Earlier this month, a clinical nurse leader

Partnering to Improve COVID-19 Vaccine Outreach

The COVID-19 pandemic pulled the curtain back on health disparities. Something once discussed chiefly among policy experts and health communicators was suddenly splashed across news headlines and debated around the dinner table. COVID-19 brought to the forefront glaring inequities between and among various groups of people. Early on, we learned that race and ethnicity were

Women and men in a boardroom looking at a whiteboard

Patient Engagement as a Strategic Priority: How to Get There. And Why You Should.

Ask anyone in healthcare if providing a good experience for patients or if having patients who are engaged in their care is a good thing, you will of course get a resounding “yes.” Finding enthusiastic support for improving the patient experience is not a problem. The challenge is that for years — and especially as

SMART Apps and Digital Health Interoperability in Healthcare

It’s a challenging time in healthcare right now. The past few years have certainly taken their toll. There’s an unprecedented workforce shortage, and relief in the form of additional staff is not likely to come anytime soon. Technology like SMART apps allows you to do both — relieving some of the burden from clinicians and

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