Whitepapers

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Improving the Medicaid Beneficiary Experience: A Blueprint for Success

36% of Medicaid beneficiaries said they either “sometimes, rarely, or never” understand communications from their health plan. Understanding the barriers that this population faces is critical to improving Medicaid beneficiary experience. This white paper will cover: The perceptions that Medicaid beneficiaries have towards their healthcare providers and health plan. How barriers like Limited English Proficiency

A man and a woman smile as they look at a smartphone together. Text boxes around them offer options for Mental health resources, Screening, and Education with buttons labeled Find local support, Answer questions, and Watch 5 Videos for me, respectively, enhancing patient care through improved communication.

Get Well 360 empowers healthcare organizations to deliver the digital experience that consumers expect across every step of the healthcare journey - in the community, at the point of care, and beyond.

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