Behind the Scenes: Why We Acquired Docent Health

From GetWellNetwork’s first days, we’ve held true to one central belief: a more active and involved patient is a better, healthier patient. For 20 years, we’ve been innovating and improving on the concept of patient engagement, with the patient at the forefront of our minds. 

NEWS RELEASE: GetWellNetwork Acquires Docent Health

GetWellNetwork, a global leader in patient engagement, announced today the acquisition of Docent Health, an innovative enterprise consumer engagement platform that enables healthcare organizations to scale personalized outreach through AI-enabled communication technology. Docent Health primarily leverages intelligent, real-time text messaging to improve patient outcomes and retention by guiding patients to the “next best step” in

White paper | How CIOs can lead strategic patient engagement

The role of the CIO is shifting quickly in healthcare. From increasing consumer demands for convenience to the advent of new digital technologies, the skill sets the CIO brings to the table have never been more critical.

White paper | Embracing the healthcare consumer: A new era of patient engagement

A new era of patient engagement Every industry — from airlines to hotels to banks and more — is working to meet today’s evolving consumer expectations. Healthcare is no exception. Patients are seeking greater control over their own care, asking for expanded transparency and driving the decision-making process. Yet many healthcare organizations aren’t prepared to

Serving the Underserved: A Conversation with CommonSpirit Health about Equity in Healthcare

CommonSpirit Health and GetWellNetwork’s Docent Health have a shared goal: improve access to care and ensure health equity across all patient populations. To achieve that goal, systems and processes must address social determinants of health (SDOH) and long-standing health disparities — gaps that were greatly exacerbated by the COVID-19 pandemic. During this discussion, we explore how hospitals and health