Bethesda, MD (August 3, 2023) — Get Well, a global leader in patient engagement powered by Amazon Web Services (AWS), will demonstrate its digital patient engagement solutions at the 2023 DHITS Annual Conference.
Today, Get Well serves 70+ Veteran Affairs Medical Centers (VAMCs) and Defense Health Agency medical treatment facilities representing over 13,000 patient beds. The company’s high-tech and high-touch digital patient engagement solutions have driven a 45% improvement in patient experience scores, a 31% decrease in hospital-acquired infection rates and a 14% decrease in average length of stay for federal hospitals around the country. These results align with the findings from a recent nationwide Medicare survey, HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), which showed that Veterans rated Veteran Affairs hospitals higher than private healthcare facilities in 10 categories of patient satisfaction such as communication with nurses and doctors, responsiveness of hospital staff and discharge information.
In addition, Get Well recently launched the Veteran Navigation Program, designed to reduce patient leakage and out-of-network costs, increase patient connection to specialized services, and improve the overall patient experience. The tech-enabled program offers:
- Ready access to clinical, social, and digital resources within the Veterans Health Administration (VHA) and Defense Health Agency,
- Real-time visibility into patient needs for care teams, and
- Ability to reduce avoidable community care costs and connect patients to specialized resources
Alongside AWS, Get Well will be showcasing its digital patient engagement solutions and new Veteran Navigation Program in Booth 501 at the DHITS 2023 Annual Conference from August 8-10 in New Orleans, LA. To schedule a meeting onsite, please visit info.getwellnetwork.com/event-request-info-dhits2023.
About Get Well
Get Well provides enterprise patient engagement and navigation solutions for hospitals and communities around the world. Our products empower healthcare organizations to deliver patient-centered experiences that drive retention and growth, increase patient satisfaction, improve clinical quality and reduce cost of care. Learn more at getwellnetwork.com or follow Get Well on LinkedIn and Twitter.