Interactive Experience for Patient and Family Engagement
GetWellNetwork gives kids and teens interactive, educational content throughout their health care journey. By making it easy for children and parents to get and stay involved in the care process, GetWellNetwork helps providers keep patients activated and achieve better outcomes.
Kid-Friendly Content And Tools
- Animated welcome video guides young patients on how to use GetWellNetwork to help them become more comfortable during their hospital stay.
- GetWellTown’s fun and friendly interface makes it exciting to explore and participate in key quality and safety initiatives.
- Personalized patient experience, condition-specific education and countless entertainment options make patients and families feel like GetWellTown was created just for them.
Teen Interface Encourages Active Participation
- Home screen prioritizes the most important information about patients’ health while providing easy access to on-demand entertainment.
- Customizable background lets patients add a fun feel to their experience based on the things that interest them most — sports, animals, music and more.
- “Emoji Gallery” helps patients express their likes and moods to let caregivers, friends and family know how they are feeling.
Age-Relevant Education and Entertainment
Kids of all ages can experience:
- TV: The patient’s bedside TV is their gateway to education and information. Internet, email, instant messaging and entertainment options are also just a click away.
- Information: GetWellNetwork’s Interactive Patient Care (IPC) Pathways™ invite patients to complete prescribed education or personalized care plan interventions at the appropriate time. Also featured are staff profiles, visiting hours, hospital events and more.
- Content: Patients receive the best in pediatric health and safety education videos, in addition to the latest on-demand, family-friendly Hollywood movies.
- Parental Controls: Parents are equipped with a comprehensive guide to hospital policies, procedures and services, as well as controls to block access to portions of the system.
- Staff Tools: Bedside clinician tools allow staff to order education at the right time, escalate nonclinical issues and launch care plans.
- Meals: Patients, parents and guests can view menus and food options, as well as select meal delivery times.
- Games and Music: Patients can play arcade classics embedded in GetWellNetwork or go online for gaming and streaming music options.
Through an exclusive partnership with KidsHealth®, both GetWellTown and the GetWellNetwork teen experience offer more than 143 pediatric patient education videos in English and Spanish to help parents, teens and kids learn how to manage their condition. Topics include asthma, diabetes, cancer, respiratory syncytial virus (RSV), weight management, cardiology, sickle cell, medical tests, how the body works and much more.
Population-Specific Pathways Help Patients Learn About Their Condition And Improve Outcomes
IPC Pathways™ guide patients through their personalized care plan with step-bystep prompts. Workflows proactively engage patients and families at the appropriate time to learn more about their condition and take part in their health, which leads to improved outcomes.
IPC Pediatric Asthma Pathway™
GetWellNetwork’s IPC Pediatric Asthma Pathway delivers four phases of educational content from admission to discharge. Comprehension questions ensure that young patients and their families understand and recall the information they learned.
IPC Pain Management Pathway™
GetWellNetwork’s IPC Pain Management Pathway leverages HIT interoperability to trigger, automate and standardize pain management. Nurses scan and administer medication from their pharmacy dispensing system to trigger the Pathway. After a pre-determined time delay, the system prompts the patient to rate their pain level, which is automatically recorded in the EMR and the nurse is notified.
IPC Pharmacy Cross Referral Pathway™
GetWellNetwork’s IPC Pharmacy Cross Referral Pathway proactively offers parents the opportunity to get their child’s discharge medication prescription filled before going home. The pharmacy and nursing station are automatically notified, enabling staff to review the clinical appropriateness of the prescription, deliver the medication and answer questions face-to-face with parents before discharge.