Engaging patients to drive performance outcomes

Healthcare in America has reached a critical juncture. With health reform high on the nation’s agenda, increasing regulation, a market move towards pay-for-performance and greater public access to outcomes information, there is growing pressure on hospitals to both inform and perform.

Interactive Patient Care (IPC) technology has emerged as one of the most effective ways to proactively inform and engage patients and families in the care process. By engaging patients in such areas as education, patient safety, service management and discharge preparation, hospitals can:

• improve care measures performance
• improve HCAHPS scores in priority focus areas
• lower cost per case (i.e. average length of stay)
• provide new workflow efficiencies for nurses and patient care providers

Your comprehensive solution for Interactive Patient Care

The GetWellNetwork® PatientLife System® is exclusively recognized by the American Hospital Association as the leading Interactive Patient Care solution. The system transforms the television in the patient room into an interactive resource during a hospital stay. Using a wireless keyboard, touch screen or handheld device, patients can access an education library, entertainment options, surveys, service request menus, and more, directly at the bedside.

Beyond these on-demand features and amenities, the GetWellNetwork solution places powerful, interactive tools at the fingertips of patients and staff to achieve clinical outcomes as part of a fully integrated care approach.

The solution is powered by a proprietary workflow engine, Patient Pathways®, that helps automate patient care processes and guides patients through critical aspects of their stay – inviting them to learn more about their care, condition and safety.

The PatientLife System can seamlessly interface with existing hospital systems, enhancing workflow without requiring staff to use additional software or take additional steps. Tasks such as education ordering and medication dispensation can be carried out as usual from within the hospital’s clinical system. The PatientLife System can then automatically trigger a customized Pathway to engage the patient in that care process and send results information back to the hospital’s clinical system for documentation in the patient’s medical record.

In one comprehensive solution, hospitals receive all of the software, hardware, support, and services needed to deliver personalized, patient-centered care and improved outcomes in satisfaction, quality compliance and operational performance.