PatientLife System®
GetWellNetwork offers the industry’s leading Interactive Patient Care (IPC) platform – PatientLife System® 3.5.
First felt by patients…
Using in-room television monitors to engage patients and families and place them at the center of care, the PatientLife System:
- Empowers patients with direct, on-demand access to a patient education video library and medications database, hospital stay and visitor information, movies and games, non-clinical service request menus, meal ordering, surveys and real-time feedback features, Internet and email access, music and more.
- Engages patients with a variety of coordinated, automated prompts that appear on the television monitor to proactively invite each patient, at the appropriate time, to learn more about their care, condition and safety. Beyond simple alerts, these interactive messages are delivered through a proprietary Patient Pathways® workflow engine – enabling hospitals to customize a patient’s hospital experience based on particular data inputs or automatic triggers such as diagnostic or procedure codes.
- Prepares patients to better manage their condition upon discharge by informing them throughout the care process.
…then measured in outcomes.
Through a password-protected, Web-based Management Console, caregivers can access data such as patient comments, answers to satisfaction surveys and comprehension questions, service requests, education and entertainment utilization, revenue collection, and more.
Access to this data in real time allows caregivers to provide immediate service recovery and ensure the core needs of the patient and family are being met. Over time, the Management Console becomes a powerful tool to analyze performance delivery, modify procedures and document outcomes.
In addition to real-time reporting, the Management Console allows caregivers to virtually “prescribe” education content to patients and monitor completion and comprehension.
PatientLife System® 3.5
 Discharge Checklist
Countdown to Discharge Pathway
This new Pathway is designed to reduce average length of stay (ALOS) by engaging patients in the discharge planning process starting at the point of admission.

"Click to Clean"
Operational Efficiencies
To assist hospitals in reducing bed turnaround time, the “Click to Clean” tool accelerates communication between Environmental Services and Admissions to notify staff when a bed is ready to be cleaned or ready for a patient.

Free Delivery of
Your Medications
After You Leave
Revenue Generation
The system now includes direct-to-patient capabilities that allow national and local sponsors to engage patients at the appropriate point in their care process with relevant, value-added messages and content. In addition, the system provides multiple avenues for hospitals to cross-promote their services.

Analyze Performance Outcomes
Enhanced Reporting Capabilities
Custom reports help staff gain a more granular view of the care process, operational efficiencies, and system utilization. When harnessed, this data becomes a powerful tool to analyze performance delivery, modify procedures and document outcomes.

On-Screen Remote
Improved Usability
New user tools and resources provide a more user-friendly experience. Features include an on-screen remote for easier, more natural and intuitive navigation of the system, pediatric parental controls for content, and enhanced instant messaging capabilities.

Fall Risk Assessment
Fall Prevention Pathway
This new Pathway is designed to reduce the risk of falls by helping hospitals educate patients and their families and promote awareness on the risks of falls and precautions patients can take to avoid them.
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