The O’Neil Center
Advancing the science of patient and family engagement
Connecting the art and science of patient engagement
The O’Neil Center is the industry’s “think tank” for research and advancement of patient and family engagement. It focuses on translating patient engagement theory and research into more effective health care management by:
Leveraging empirical evidence to validate the relationship between engagement of patients and their families and the resulting outcomes and quality performance
Developing evidence-based tools and processes to help health care organizations drive more effective patient engagement strategies
Driving global industry thought leadership and best practices
Everything we do is in partnership with our clients. Click below to see some of our achievements.
If you’re interested in participating in our research efforts, please get in touch with us.
The O’Neil Center leadership
Dr. Karen Drenkard
Dr. Karen Drenkard is the SVP/chief clinical officer and chief nurse of The O’Neil Center. She brings the voice of nursing to patient engagement and the innovation of technology to nursing practice. She was the lead investigator in the development of the Interactive Care Model™—a process model for more effectively engaging patients and families—and participated in the development of the Person Engagement Index™, an instrument to measure a person’s capacity to be engaged in their care.
Dr. Ellen Swartwout
Dr. Ellen Swartwout is vice president of research & analytics at The O’Neil Center and spearheads all of its multi-site research initiatives. Her efforts include focusing on the voice of the patient in research activities to advance the science of person and family engagement interventions. Dr. Swartwout was also the principal investigator behind the Person Engagement Index™.
Clinical Advisory Council
The Clinical Advisory Council is an important component in the work of The O’Neil Center. The council develops standards, models, tools and research needs around patient engagement in an effort to advance the science of patient and family engagement. The Council is comprised of clinicians, nurses, physicians, pharmacists, nurse researchers and academics from the nation’s leading health care organizations and universities. Learn about our council members.
Built to be together
GetWellNetwork Solutions are built to complement each other and maximize outcomes
Validated tool for measuring a person’s capacity to engage
Engaging and educating patients for an exceptional inpatient experience
Digital patient rounding tool and surveys for any use case, in any setting