Solution

Teams of clinical and industry experts focused on continuous improvement

Product

Meeting the challenge, together

Implementing GetWellNetwork solutions is the first step towards delivering better patient engagement and delivering outcomes that matter. The work is challenging, but also rewarding. Decades of experience have taught us that long term success is built on trust, change management, digital tools and continuous improvement—all in the service of helping patients take an active role in their health journey.

Clinical Advisory Services

Optimization Workshops

Optimization Workshops

One day interactive workshops to maximize the impact of your GetWellNetwork solution

Optimization workshops are tailored to your organization’s unique needs and cover important topics such as change management, utilization improvement, clinical adoption and leadership accountability. They involve hospital leaders and clinical staff and provide an opportunity to refine the initiatives supporting your patient engagement strategy.

Contact us to learn more
Patient Education Assessments

Patient Education Assessments

Building skills and health literacy through effective education and tools

Our clinical advisory services team can assess your patient education initiative by evaluating common diagnoses treated throughout your organization, reviewing the current state of your content libraries and performing a gap analysis. They’ll deliver recommendations related to patient education from top-performing content providers and share best practices for leveraging technology to deliver it across settings of care.

Learn more about GetWellNetwork’s extensive health education library
Transition of Care Consultation

Transition of Care Consultation

Extending the inpatient experience by engaging patients on-the-go

GetWell Go™ fully integrates with GetWell Inpatient™ to provide patients with digital access to all medication information and patient education prescribed during their hospital stay. We work with you to ensure GetWell Go is effectively integrated into your transition of care process and teach best practices for monitoring patient progress and addressing important alerts using the Clinician Dashboard.

Learn more about GetWell Go

Client Success Team

Helping our customers unleash great. Everyday.

Members of the GetWellNetwork family benefit from committed teams of client service, engineering, technical implementation and customer support experts. Our teams work hand in hand with your organization to implement solutions that meet your goals, foster utilization through best practices, deliver robust training programs that maximize adoption and provide responsive support when you need it.

Quarterly Business Reviews

Scaling customer success by fostering executive alignment

Even after our customers successfully launch their GetWellNetwork solutions, there are many reasons to stay in close touch. To ensure long term success, we believe that continued collaboration, sharing of performance metrics and aligning with you to support your long term strategy and goals are critical. We promote executive-level engagement through Quarterly Business Reviews (QBRs) to regularly assess the partnership and drive continued alignment.

Did you know...

61%

of heart failure readmissions happen in the first 15 days after discharge

33%

of patients can’t explain their medications

Over Half

of patients can’t state their diagnoses when leaving the hospital

GetWell Adoption & Optimization in action

Learn more about our work with patients, providers and executive champions at leading health care organizations

Explore the stories that make us smile

Carilion increases HCAHPS scores for seniors through expanded medication communications

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Explore the stories that make us smile

University of Minnesota Masonic Children’s Hospital offers mobile technology before, during and after surgery

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Explore the stories that make us smile

Innovative NICU solution: Using tablets for on-the-go patient and family engagement

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