Patient focus is an integral part of improving health outcomes. That’s why health systems dedicated to improvement seek new, innovative ways to provide the best care. Ultimately, providers want to ensure patients not only leave in better shape than they arrived, but are empowered to maintain their health.
Lafayette General Health (LGH) recognized that maintaining patient focus through follow-up communications was an effective method to reduce unnecessary readmissions, as well as provider and emergency department visits. But to keep up with patient volume and busy workflows, there wasn’t enough time in the day to make individual contact with every single patient. With this in mind, LGH sought a digital solution [GetWell Loop] that could streamline follow-up communications and decrease unnecessary visits as a result.
Read the full article on the HIMSS blog.