Acquired HealthLoop and bolstered executive bench to exceed consumer demands and support growth
WASHINGTON, DC – January 29, 2019 – GetWellNetwork, the Precision Engagement health care company reaching 10 million patients annually, announced today a pivotal 2018 which will propel the company into 2019 as it continues to lead the evolution of patient engagement. The company furthered global expansion efforts, made several executive hires and acquired leading digital health company HealthLoop to catalyze growth in the ambulatory space.
GetWellNetwork’s rapid growth reflects increasing global demand for patient engagement solutions that not only meet the needs of today’s digital consumers but support cross-continuum care by better connecting patients, families and providers anytime, anywhere. Its recent acquisition of HealthLoop expands the company’s reach to over 700 health care organizations. Rebranded GetWell Loop, the solution will help organizations fill the gaps between care settings, creating a seamless patient experience from pre- to post-care.
“Care delivery models are changing rapidly and patients today are expecting more personalized and consumer-like experiences regardless of the care setting, condition or stage of the patient journey they’re in,” said Michael O’Neil, founder and CEO, GetWellNetwork. “We’re proud to be the strategic patient engagement partner of choice for leading providers around the globe, enabling an end that ultimately leads to happier, healthier patients and families.”
The company also made several executive hires and organizational changes in 2018 to help drive its next phase of growth and product innovation. Former Advisory Board Company executive Nikia Bergan was brought on board as chief growth officer, former OptumInsight executive Sameer Siraj joined as chief product officer and Peter Keating, also from Advisory Board Company, assumed the role of chief people officer. Nazir Rostom returned to GetWellNetwork as chief financial officer from RLJ Entertainment, Inc. (NASDAQ: RLJE) and former HealthLoop CEO Todd Johnson joined the executive team as senior vice president, ambulatory solutions.
Following the expansion of its leadership team, the company embarked on a thoughtful restructuring that aligned the clinical team and the company’s client services organization to assure client success. The year was also marked by significant client momentum both in the U.S. and internationally, touting new clients and deployments in United Arab Emirates and Ireland. Notable 2018 wins include Adventist, Methodist Le Bonheur Healthcare and King’s College Hospital London, Dubai.
Additional 2018 milestones for GetWellNetwork include:
- 100 percent in renewals from existing VA medical center clients, and continued growth and expansion with the Veterans Health Administration, confirming the company’s strength within the government sector
- 3.6 million patient visits processed by digital onboarding solution GetWell Practice, which deployed in 68 new clinic locations last year (a 35 percent increase over 2017), highlighting the company’s growing ambulatory footprint
- 20 percent growth in employee base since January 2018, signaling a commitment to maintaining a strong foundation for future growth and scalability
- Double-digit increases on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores reported by clients, indicating value on investment in the company’s cross-continuum solutions suite
GetWellNetwork is the Precision Engagement health care company. Our solutions engage patients and families, empower clinicians and deliver outcomes that matter. From inpatient to outpatient, to physician practices and urgent care clinics, to patients on the go, GetWellNetwork offers the only cross-continuum platform that performs across every care setting. Learn more at getwellnetwork.com or follow @GetWellNetwork on social media.
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