Patient engagement pioneer unites with Silicon Valley startup to define the next era of digital health
WASHINGTON, D.C.—Nov. 8, 2018—GetWellNetwork, the Precision Engagement health care company, announced today that it has acquired HealthLoop, a leading digital health company. With over 7.2 million annual patient interactions, HealthLoop’s more than 160 dynamic care plans monitor patients and assess risk in real time, helping providers, hospitals and health systems improve patient engagement, satisfaction and health outcomes. The acquisition expands GetWellNetwork’s reach into nearly 700 health care providers, placing it at the forefront of the changing health care landscape and at the heart of the patient journey.
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As health care organizations adapt to the expectations of today’s digital consumer, GetWellNetwork is combining its nearly two decades of experience implementing patient engagement solutions with HealthLoop’s expertise in mobile technologies and digital care management. The move is designed to catalyze aggressive growth in the ambulatory space and signals plans for more long-term strategic investments in cross-continuum tools to connect patients, families and providers.
GetWell Loop will fill the post-discharge follow-up gap and unify the pre- to post-care patient experience by bringing together the key elements of convenience and coordination frequently missing from traditional care delivery.
“Adding HealthLoop to our portfolio advances our strategy to provide the most comprehensive, end-to-end digital patient and family engagement platform,” said Michael O’Neil, founder and CEO, GetWellNetwork. “The changing nature of the how and where care is delivered requires dynamic solutions to meet modern engagement challenges. With HealthLoop as part of the GetWell portfolio, we’re excited to help health care organizations rethink and accelerate their digital strategies.”
HealthLoop tracks patient progress, monitors clinical areas of concern and automates follow-up care, helping providers, hospitals and health systems improve patient interactions and satisfaction. Built on data-backed, scalable technology, its feature-rich, cloud-native platform presents significant opportunities for integration and impact. Over 70 health care organizations of all sizes and settings, including Advocate Aurora Health, UCSF Health and LifeBridge Health, rely on HealthLoop to drive engagement and patient loyalty.
As part of the acquisition, the Mountain View, California-based team will join GetWellNetwork with CEO Todd Johnson continuing his leadership position. Johnson, who will report to O’Neil, will play a key role in ongoing product and sales strategy. GetWellNetwork will maintain HealthLoop’s office in Silicon Valley, where it will serve as the company’s hub for continued investment, growth and product innovation in the consumer digital health space.
“GetWellNetwork and HealthLoop are like-minded in strategy, values and culture. I’m thrilled to be working together to continue to push the boundaries of connected health,” said Johnson.
“Todd and his team’s contagious energy and relentless commitment to making health care better for patients shine through in HealthLoop’s solutions’ eye-popping utilization rates and improved outcomes,” said O’Neil.
Over the next several months, the companies will jointly develop an integrated solution, GetWell Loop. The end product will tightly combine HealthLoop care pathways, remote patient monitoring, virtual check-in, and image and video evaluation capabilities with the richness of GetWell Go’s prescribable workflows and step-by-step curriculum.
GetWellNetwork is the Precision Engagement health care company. Our solutions engage patients and families, empower clinicians and deliver outcomes that matter. From inpatient to outpatient, to physician practices and urgent care clinics, to patients on the go, GetWellNetwork offers the only cross-continuum platform that performs across every care setting. Learn more at getwellnetwork.com or follow @GetWellNetwork on social media.
© 2018 GetWellNetwork Incorporated. All rights reserved. GetWellNetwork®, the GetWellNetwork logo, Precision Engagement™, GetWell Loop™ and GetWell Go™ are either registered trademarks or trademarks of GetWellNetwork Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners.
HealthLoop enables care teams to engage all patients before and after admission through automated daily check-ins. By sending the right information at the right time, HealthLoop identifies those patients that need help in real-time, allowing care teams to proactively intervene before costs and complications escalate. HealthLoop facilitates over 80,000 non-face-to-face visits every month. To learn more, visit healthloop.com.