GetWellNetwork News

King Faisal Specialist Hospital & Research Center Goes Live With GetWellNetwork for Interactive Patient Care

Apr 20, 2017

Renowned tertiary referral center becomes first in Middle East to leverage GetWellNetwork for patient and family engagement in the hospital.

BETHESDA, Md., Apr. 20, 2017 – GetWellNetwork®, Inc., the leader in Interactive Patient Care™ (IPC) solutions, today announced that King Faisal Specialist Hospital and Research Center (KFSH&RC) in Riyadh, Saudi Arabia, successfully completed IPC implementation at its new King Abdullah Centre for Oncology & Liver Diseases – a 300-bed, state-of-the-art specialty hospital designed to care for patients with complex cancer and liver disease from all over the world.

The King Abdullah Centre for Oncology & Liver Diseases provides a highly innovative and specialized care environment with the latest advances in patient care technology. KFSH&RC is the first in the region to implement IPC with GetWellNetwork as a centerpiece to care delivery.

“The use of GetWellNetwork at KFSH&RC showcases the full capabilities and benefits of our IPC system,” said David Wright, senior vice president, Government & International Services, GetWellNetwork. “KFSH&RC represents a best-in-class example of the planning, implementation and management of an IPC strategy in the Middle East. We are pleased and honored to partner with KFSH&RC to transform the quality of care and the patient experience, ultimately resulting in improved patient satisfaction and outcomes.”

In keeping with its commitment to innovation, KFSH&RC is utilizing a comprehensive array of GetWellNetwork capabilities and resources to bring a state-of-the-art IPC experience to its patients and staff. KFSH&RC is leveraging multiple IPC Pathways and numerous HIT interfaces, including education orders and results, medication teaching, pain reassessment, meal ordering, staff identification through RTLS and staff notifications. KFSH&RC designed the Pathways to meet the special needs and cultural nuances of the hospital. In addition, content on the GetWellNetwork system is fully translated into Arabic, and patients are able to navigate with a unique wireless keyboard that has both English and Arabic keys.

“At KFSH&RC we seize every opportunity to complement our high-quality health care services with tools and means to enhance our patient’s experience when they need it most, and I’m sure the GetWellNetwork product will be a centerpiece in this journey,” said Dr. Al-Swailem, CIO, King Faisal Specialist Hospital & Research Center, in remarks given during the opening ceremony of the new hospital.

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