Hospitals must find innovative approaches that improve the efficiency and quality of patient care. Interactive Patient Care accomplishes this by engaging patients throughout the patient journey for a patient-centered approach that improves the outcomes for patients and the hospital. Based on over 10 years of experience delivering Interactive Patient Care in hospitals across the country, we have developed an effective methodology that has helped hospitals nationwide successfully adopt a more patient-centered approach to care delivery.
Blueprint for Success
The Blueprint for Success was built by helping nearly 100 clients achieve performance improvements. This methodology serves as a road map to satisfying requirements and achieving outcomes for the patient and the hospital. GetWellNetwork’s experienced Interactive Patient Care team leverages it to help identify the hospital’s goals and measure progress, engage hospital leadership, integrate GetWellNetwork into the care process, and empower clinicians and staff to take action.
Interactive Patient Care
Interactive Patient Care (IPC) is an approach in healthcare that emphasizes providing educational and entertainment resources to the patient at the bedside through the in-room TV. This approach is supported by technologies interactive services that are designed to meet the patient's individual needs and provide healthcare workers with tools that deliver and manage patient education, pain assessment and medication teaching, among other key health concerns. IPC solutions can also integrate with traditional EMR and hospital IT systems such as Cerner, McKesson, and GE Healthcare, for example, but are more directly patient-centric applications, whose delivery at the point-of-care, helps hospitals meet service and quality requirements.
Healthcare Reform
The need for performance improvement in healthcare delivery has been a central focus of purchasers, payers, regulators and providers in the United States for some time. Provider efforts to advance quality outcomes, improve safety and reduce costs, however, have been relatively ineffective over the past decade. More than five years ago, a consortium of policy makers, regulators and the Federal government through the National Quality Forum began pushing providers for a paradigm shift in the way healthcare is delivered. The Centers for Medicaid and Medicare (CMS) and The Joint Commission in particular, began requiring hospitals to report on key quality metrics (i.e. patient satisfaction, medication errors, falls, readmissions and more) believing that transparency would increase accountability.
