Patient Pathways

While the PatientLife:)System™ is readily available for patients to search for information of relevance to their condition or select movie options of their choice, the system goes far beyond passive patient interactivity and patient entertainment.

A unique advantage afforded by the GetWellNetwork® system is the realization of a fully integrated care approach that uses the system’s patent-pending architecture to deliver a personalized care experience to each patient. This is accomplished through a variety of coordinated, automated prompts – called GetWellNetwork Patient Pathways™ – that appear on the patient’s monitor to proactively invite each patient, at the appropriate time, to learn more about his/her care, condition, and safety as well as other important aspects of their hospital visit.

The innovative Patient Pathway technology streamlines and automates many hospital’s day-to-day patient care processes. The result? Superior operational performance enhanced regulatory compliance, greater patient and caregiver satisfaction and improved clinical outcomes.

Example of a Pathway at Work

These days, most hospitals want every patient to watch a safety video upon admission. The automated Patient Safety Education Pathway enables hospitals to send an alert to every patient at specified intervals requesting that they watch the video. Hospitals simply plug in how many hours they wish the system to wait between alerts. The Patient Safety Education Pathway handles all the reminders automatically. And it can provide the documentation back into the patient’s record for the Joint Commission.

By using the Patient Safety Education Pathway, hospitals achieve three core objectives:

• Educate and build patient awareness about their role in safety
• Assure patient comprehension about safety and their responsibility
• Assess patient satisfaction with the safety of their care environment enabling caregivers to actively address any patient concerns

Automating Processes for Efficient Results

Each suite within the PatientLife:)System includes a comprehensive set of Patient Pathways, which are best-practice templates that help your hospital automate critical processes for patient safety, entertainment, pain management, and more. All your hospital needs to do is customize the variables and plug them into the template, and the Patient Pathway does the rest. By deploying Patient Pathways, your hospital can go beyond offering a simple set of “entertainment features” to deliver a coordinated, cohesive and efficient experience for every patient.

Custom Pathway Development

Your GetWellNetwork Account Team will also work with you to design and develop Patient Pathways specific to your needs, objectives and processes. Many of our client hospitals have utilized this unique software architecture to develop pathways that align with care plans or clinical pathways, to address specific issues such as infection control and to better manage patient satisfaction. Consider our Patient Pathways as an innovative means to educate and actively engage your patients in their own care plan.