Leading Hospitals Recognized for Excellence in Interactive Patient Care
GetWellNetwork presents awards at annual GetConnected Conference
Orlando, Fla., May 2, 2012 – GetWellNetwork®, Inc., the leader in Interactive Patient Care (IPC) solutions, today announced the recipients of its fourth annual IPC awards. Presented last night in conjunction with GetConnected2012, the company’s fifth annual user’s conference designed for C-level administrators, clinicians and IT staff, the awards recognized excellence in delivery of Interactive Patient Care.
Interactive Patient Care with its ability to engage, educate and empower patients and families throughout the patient journey, is being recognized as a key force to drive the strategic and actionable change needed in the face of today’s healthcare challenges and changing regulations.
The IPC Awards acknowledge healthcare organizations that have demonstrated a measurable impact on patient outcomes and hospital performance through the use of IPC technology and a commitment to patient and family engagement throughout the care process. GetWellNetwork presented a total of ten awards to leading hospitals across the country including one individual award for the leader whose vision and commitment to patient-centered care has profoundly impacted patient outcomes.
“It was an honor to recognize these organizations, as well as many others who are achieving incredible results because of their focus on patient engagement as a core strategy,” said David Wright, chief outcomes officer, GetWellNetwork, Inc. “From improved workflow, to increased patient satisfaction and financial performance, healthcare facilities and their leaders are setting a new bar for outcomes in healthcare each and every day.”
The 2012 IPC Award winners are:
Florida Hospital Celebration Health, Celebration, Fla., for implementing Interactive Patient Care at the cornerstone of care delivery in their quest to become America’s safest hospital. Celebration Health has implemented their belief that IPC is a strategic imperative for how they will deliver quality patient care every day. As a result patients are reporting higher levels of satisfaction as measured by HCAHPS. In addition Celebration Health has been designated as the nation’s first founding Center for Interactive Patient Care by the Institute for Interactive Patient Care.
Jason Wells, Vice President of the Park Ridge Experience, Park Ridge Health, Hendersonville, N.C., for his uncompromising dedication and inspirational leadership in the integration of IPC as a core strategy to enhance the patient experience and hospital quality, safety and service performance.
Care Process Integration
Miami Children’s Hospital, Miami, Fla., for reducing pediatric falls by enabling clinicians to consistently and efficiently conduct falls assessments at bedside through the integration of the Humpty Dumpty Falls Prevention Program® with GetWell Town™.
Christiana Care Health System, Newark, Del., for improving the patient experience by directly involving the front line staff in the design of the workflows, and the use of GetWellNetwork technology to successfully address specific needs and improve both the staff and patient experience. Christiana was also influential in the design of QuickCare™ as well as the Medication Teaching Pathway that is now used by GetWellNetwork hospital facilities nationwide.
Finance and Operations
Winchester Medical Center, Winchester, Va., for demonstrating measurable improvements in hospital operations and the efficiency of care processes by using IPC technology across all their facilities. This included saving significant hours through automated pain management and improving staff efficiency with reduced wait time for patient transport.
Poudre Valley Health System, Fort Collins, Colo., for expanding the power of patient engagement beyond hospital walls using GetWell@Home to address industry requirements and broaden the impact of IPC.
Chandler Regional Medical Center, Chandler, Ariz., for increasing patient satisfaction scores (HCAHPS composite top box scores) through the use of IPC technology and care processes in ‘staff responsiveness’ and ’medication teaching’.
Quality and Safety
Village at Pelham, Greer, S.C., for significantly reducing the rate of patient falls using the GetWellNetwork Falls Prevention Pathway, and automatically displaying a facility specific icon to indicate patient risk and serve as a safety reminder.
Florida Hospital Celebration Health, Celebration, Fla., for hardwiring IPC into daily clinical practice. Celebration Health successfully integrated IPC as a cornerstone strategy for enhancing the patient and staff experience. This resulted in significant performance improvement in quality, safety and service outcomes.
World Class Service and Support
Birmingham VA Medical Center, Birmingham, Ala., for a proactive approach to engage and involve the support services leadership in defining their support infrastructure. The Birmingham VA is a pioneer and serves as a model for world class hospital service and patient support within the special and unique environment of the Veterans Health Administration.