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View the Interactive Care Model

The Interactive Care Model (ICM) outlines steps providers can take to help patients and families become more fully engaged in the management of their health.

Developed by researchers, reviewed by clinical experts and informed by feedback from clinicians and patients from several major health systems, the ICM provides a roadmap to deliver care in a more person-centric, interprofessional way.

The new model describes the interactions between providers and people in all care settings, and identifies five phases, or encounters, of interactive care.


Having difficulty downloading the model?
Contact Corey Barry at (240) 482 – 4258 or